ITFM LO2

Describe the impact of ICT on workflow, working practices and management and security of information

♦ the impact of ICT on workflow:
— speed and accessibility of information
— features and advantages of software applications and networks

♦ the impact of ICT on working practices:
— teleworking
— homeworking,
— hot-desking
— video and audio conferencing
— web cams and internet meetings

♦ advantages of data management systems to organisations (including electronic file management)

♦ consequences of poor data management

♦ importance of electronic file management

♦ importance of organisational procedures for security and confidentiality of information

♦ current legislation affecting:
— security and confidentiality of information
— computer misuse